The shift behind Australian clinic owners filling their books and getting their evenings back.

In plain terms: your own AI front desk. It texts and emails patients who've drifted off, answers every enquiry within seconds, picks up the phone, and books people into your diary. A receptionist gives you around 38 hours a week plus super, sick days and the training. The workforce gives you all 168, for a fraction of the cost, and never lets an enquiry sit in a queue. 9 pm Sunday is the same as 9 am Tuesday.

You don't run it. We do. You see bookings and revenue, not chat logs.

Usually more than you'd guess. Most clinic databases have a third of their records lapsed six months or more, and those people already know you, trust you, and have a card on file somewhere. On the call we run your own export and give you the real number, before you spend anything.

It's built around them. We only message people who have been your patients, every message carries an opt-out that's honoured instantly, and nothing sends outside the window you set. The agent never gives clinical advice, never comments on symptoms or results, and hands anything clinical to a person. Scripts are written with AHPRA's advertising guidelines in mind and you approve every one before it goes out.

We'll walk through your specific setup on the call, and if your practice has its own rules, those win.

A monthly fee for the agent, plus a small fee for each booking it makes, charged only when the patient actually attends. So we're paid to fill your diary, not to hand over a login. No setup fee, no lock-in contract. We go through the exact numbers on the call, once we've seen the size of your list.

Yes. Thirty days' notice, no exit fee, no lock-in. Your patient data is yours: we hand it back and delete our copy. We'd rather earn the next month than trap you in it.

Reactivation is fast because the patients already exist. The first campaign usually sends within a week of go-live, and the first bookings land the same day it sends. The Lead and Phone agents compound from there, because every enquiry you were losing overnight becomes a booking instead.

We start from a patient export, which every practice system can produce: Cliniko, Halaxy, Nookal, Dental4Windows, Praktika, Best Practice, or a spreadsheet. Bookings go into Google Calendar today, and a direct Cliniko sync is in progress. If your setup is unusual, say so on the call and we'll tell you straight whether it fits.

The agent says the practitioner can discuss it at the appointment, offers a time, and flags the conversation to a person. It never diagnoses, never comments on medication or results, and if anyone sounds unsafe it hands over immediately with the right crisis line. Those rules are hard-coded, not a setting.

A receptionist is brilliant at the front desk and terrible at texting 900 lapsed patients on a Sunday, because nobody is. The workforce does the volume: the campaigns, the overnight enquiries, the fourth follow-up, the ring-outs at 5:10 pm. Your team does the in-person part they're actually good at. Most clinics keep their receptionist and finally give them a lunch break.